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Conversational AI
to revolutionize your Omnichannel CX
Discover our no-code platform based on the new generation of AI.
Boost your CX with
Conversational AI
Create memorable customer experiences through our AI-powered ChatBot building solution.
Connect with your audience in a more natural and personalized way.
Don’t make them wait. Resolve customer questions instantly, 24/7/365.
Elevate Engagement
with Generative AI
Dedicate the right and necessary time to train your ChatBot, and let the AI take care of the rest.
Deliver rich messaging experiences that captivate and resonate with your audience.
Build a 360° view
of each customer
Centralize and automate large volumes of conversations and attain customer interaction traceability.
Seamlessly route high‑value or
high‑complexity use cases to live agents.
Unlock the power of
WhatsApp Business Platform
The API of WhatsApp Business Platform empowers you to drive business outcomes by giving your customers the type of always-on messaging they want and where they live.
Keep prospects and customers on the path to purchase and satisfied with your services. Engage and retain your customers on the platform with more than 2 billion users around the world.
A customized solution for every industry
Automated conversational journeys with AI in a secure and reliable way, integrated into an omnichannel ecosystem.
Utilities
Engage customers with self-managed services 24/7.
- Outage Service Care.
- Billing Notifications.
- Technical Complaints.
Retail
Help customers discover and purchase your products.
- Shipping.
- Promotions.
- Product Catalog.
Telco
Automate repetitive processes and FAQs.
TV, Internet, Mobile Phone Subscriptions.
- Client Retention.
- Technical Support.
- Subscription Plans.
Finance
Enable secure, self-service conversations for efficient financial management.
- New Account Openings.
- Loan Applications.
- Transaction dispute resolutions.
Healthcare
Elevate patient experiences,
streamline operations effortlessly.
- Appointment Booking & Rescheduling.
- Appointment Reminders.
- Medical Plans.
Healthcare
Elevate patient experiences,
streamline operations effortlessly.
- Appointment Booking & Rescheduling.
- Appointment Reminders.
- Medical Plans.
Finance
Enable secure, self-service conversations for efficient financial management.
- New Account Openings.
- Loan Applications.
- Transaction dispute resolutions.
Telco
Automate repetitive processes and FAQs.
TV, Internet, Mobile Phone Subscriptions.
- Client Retention.
- Technical Support.
- Subscription Plans.
Retail
Help customers discover and purchase your products.
- Shipping.
- Promotions.
- Product Catalog.
Utilities
Engage customers with self-managed services 24/7.
- Outage Service Care.
- Billing Notifications.
- Technical Complaints.
Haven´t found the use case you are looking for? Contact us to learn more.
We can help you design the conversational experience that best suits your business needs.
Why Yoizen Suite
Versatile
Adaptable to multiple platforms and supports a range of integrations.
Dynamic
Experience a solution that constantly
evolves in line with market trends.
Customizable
Craft a personalized conversational experience
that adapts to changing customer requirements.
Scalable
Start easy and grow limitless.
Our solution effortlessly accommodates your evolving needs.
Versatile
Adaptable to multiple platforms and supports a range of integrations.
Scalable
Start easy and grow limitless.
Our solution effortlessly accommodates your evolving needs.
Customizable
Craft a personalized conversational experience
that adapts to changing customer requirements.
Dynamic
Experience a solution that constantly
evolves in line with market trends.
What makes our customers choose us
Customer
Success
Boost brand loyalty and drive CX transformation
with expert conversational journey guidance.
UX Conversational
Design
Create fluid user-centric chatbot flows for optimal interactive experiences.
Responsive
Assistance
Agile customer support for inquiries and issue resolution.
Constant
Innovation
A culture of continuous improvement to meet customer needs and stay on top of market trends.
Join the revolution of AI,
a transformative journey towards innovation and efficiency.
How brands evolve with us
Scienza is a leading company in the marketing, distribution and management of medications for oncology, HIV treatments, transplants and special therapies. A strategic partner between healthcare providers, pharmaceutical laboratories, and healthcare facilities, through which they reach patients.
Scienza Argentina
“In Scienza, the constant pursuit of innovation led us to choose Yoizen to optimize our internal processes and provide exceptional service to our affiliates. The opportunity that Yoizen gave us to acquire knowledge of their platform to implement all functionalities was key to creating our successful virtual assistant, VITA, and enhancing it with Artificial Intelligence. A decision that has proven to be the best.”
Rodrigo González, Process Analyst
86%
of WhatsApp conversations
are fully automated
are fully automated
27%
of the automated conversations
on WhatsApp involve AI
on WhatsApp involve AI
96%
of WhatsApp conversations are
resolved satisfactorily
resolved satisfactorily
Yoizen is awarded High Performer for Customer Self-Service and Live Chat Software. It is also featured as Niche Player for Chatbots, Digital Customer Service Platforms & Conversational Support in G2 Grid® Spring 2024 Report.
Take a look at our G2 Reviews
“It gives you and your company the possibility of growing digitally with the best results.”
Agustina
Strada Brenta
Strada Brenta
CX & MKT Sr. Analyst
MetroGAS
“Social media administration platform, versatile with the potential to add integrations.”
Marcela Pierpauli
Enterprise (> 1000 emp.)
“Our main partner in the digital transformation of our affiliates.”
Joshue
Vega
Vega
Process Chief
Scienza Argentina
“Solutions for
Digital Channels.”
Javier Ignacio
Ali
Ali
Responsible for digitalization of processes and experiences of the digital channel
Movistar
About Yoizen
Yoizen is a digital technology company, founded in 2010 to evolve the way brands communicate with their users on digital channels. We have an expert Partner Network that plays a key role in our development and growth.
Our Conversational CX Platform drives digital transformation, integrating Conversational and Generative AI for customer service, sales, and business process automation, improving customer, contact center and employee experience.
+100
Transactional Bots
+35M
Automated Conversations
Managed per Month
+15
Countries
Yoizen is a Meta Business Partner. This means that our expertise and professional services have been verified and approved by Meta to help you transform your CX conversational strategy across WhatsApp, Facebook and Instagram, scaling your business.
Take the next step!
Start transforming your user interactions and drive revenue across digital channels.
Contact us today and be amazed by what Yoizen’s AI-Powered Technology can do to grow your business.
Let´s talk
Where we are
USA
- 2414 NW 87th Place, Suite 2414 Doral, Florida 33172
- [email protected]
Argentina
- Av. Corrientes 3360 Oficina 403 CABA - Buenos Aires, Argentina
- [email protected]
Our solutions adapt and integrate with diverse operational frameworks. Reach out to discover how we can assist you in orchestrating a tailored digital strategy for your organization.
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