A New 2.0 Customer Service ChannelIn Your Contact Center
Yoizen Social+ enables customer service management through social networks, like Facebook and Twitter, among others.
Therefore, a new customer service concept is available for the contact center.
Call Center360 View
Yoizen Reports+ allows a complete view of the contact center activities.
By integrating the different platforms, it concentrates real time and historical activity of agents and inbound and outbound campaigns in only one tool.
We are convinced that suitable project management leads to success, thus, at Yoizen we offer Project
Management services for the implementation of telecommunication and software development solutions.
Our consultive approach allows us to understand the business and interpret each customer needs.
We apply the best practices for the design and development of high quality software solutions.